Click the map below for neighborhood-specific updates.
Want big city speeds delivered to your doorstep?
Take the first step toward fiber internet!
Fiber internet is available in certain communities within Heartland REMC’s service area. More neighborhoods will be added to the network soon.
Take the next step today! Sign the Underground Agreement to get pre-registered so field crews can make sure you are ready for the fastest internet available.
Signing the Underground Agreement does not obligate you to sign up for service, but rather gives TWN permission to place the necessary equipment on your property.
Unrivaled Broadband Services for Your Business
Deploying industry-leading broadband solutions, you can trust TWN to keep your company connected. With our best-in-class technology and unbeatable customer care, TWN can deliver customized broadband services, tailored to your business’s unique needs.
How does the fiber process work?
The Construction Steps and Timeline for Internet Service
Step 1: White Markings
The white markings help our construction crews determine the path your fiber will take and how much will be needed for your home. If this route does not work for you, please call us immediately at 833-727-5563.
Step 2: Fiber Line Bury
Three to six months (sometimes sooner) after fiber path confirmation, crews will arrive on-site to bury the fiber line to your home.
Step 3: Outside Equipment Placement
One week to two months after the fiber line is buried, a crew will place a box on the outside of your home for the fiber connection. You do not need to be home for this step, but you will need to provide clear access to the box mounting location.
Step 4: Home Installation
Approximately two weeks after the outside equipment is placed, TWN will notify you to schedule your inside installation.
Why Switch To Fiber Internet?
- Symmetrical speeds up to 1 Gbps*
- No term commitments
- No monthly service agreements
- No installation charge for standard residential plans
- Most reliable service
- Unlimited data
- Solutions for home and business
Our Mission: We’re passionate about serving our communities with trusted communication services.
Trust
We have long-term, proven partnerships with our friends in the electric cooperative industry. They trust us to deliver enhanced services to their members and their communities.
Reliability
We strive to ensure our network is always on, always available.
Community
We know the importance of being connected and are committed to giving back to the communities in our service area.
Resiliency
While many other communication companies pull back from rural areas, we’re moving forward.
