Our deepest sympathies are with all those impacted by the recent wildfires in west Texas. We apologize for any service outages at this time. Crews will assess the situation and respond as soon as it is safe to do so. Thank you for your patience.

Fiber internet is a game changer. It makes streaming better, searching faster, and working from home easier. Fiber internet connects you to the world and can enhance your daily life.

That’s why Heartland REMC and TWN Communications are bringing cutting-edge fiber internet to HREMC’s service territory.

As the fiber project moves forward, crews are building out the fiber network one zone at a time.

Currently, fiber internet is available in several communities, with more homes and businesses being connected daily.

Don’t have service? Curious about when you can expect construction in your area?

Check your address on the address checker!

Follow the steps below:

  • Step 1: Visit twncomm.com/heartland.
  • Step 2: Scroll down and click on the map. (You will be redirected to a different webpage with a larger view.)
  • Step 3: Type your address in the search bar at the top to see your zone.

Once you know your zone, you can monitor the status in your neighborhood on the progress map.

If you’re located in a green zone, this means you are fiber-ready. “Fiber-ready” designates that TWN crews have completed construction on the network foundation and are now running fiber lines to individual properties. If you’re in a green zone, it means that homes and businesses are currently being connected in your area. Time to sign up for TWN Fiber Internet!

If you’re located in a red zone, this means that your zone will receive fiber service in the future. We thank you for your patience as crews work their way to your area!

Regardless of your zone’s status, it’s important that you sign the Underground Agreement if you haven’t already. The Underground Agreement gives TWN crews permission to visit your property to prepare your home for fiber internet in advance of network availability.

Visit www.twncomm.com/heartland or call 833-727-5563 to sign the Underground Agreement or sign up for service today!

*Services provided by TWN Communications. Not available in all areas. Restrictions, terms and conditions apply. Taxes, regulatory, surcharges and other charges are applicable. A one-time line connection fee of $199.00 may be applicable for internet service. This non-refundable fee will be applied after network construction has been completed in your area. Call for details or visit twncomm.com/terms-conditions for additional information and terms and conditions of services. Residential customers on qualifying internet plans will receive download/upload speeds of 25.0 Mbps to 1.0 Gbps, per respective plan. A 30-day notice is required to cancel service.

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