It’s National Cybersecurity Awareness Month! Practicing good cyber safety is important for keeping you protected against cyber-attacks, scams, and hackers. Cybersecurity helps keep networks secure, your devices safe, and prevents your personal and confidential data from being accessed.

At TWN, we take cybersecurity seriously! We have many practices and procedures in place to protect both our internal network and our customers.


Our fiber network features industry-leading infrastructure and best-in-class technology that is designed to prevent unwanted cyber-attacks.

We also have a skilled IT team that is committed to making sure our computer systems run smoothly and safely, so we can provide YOU with the best internet service possible.

Our dedicated IT team monitors the network 24/7 to detect any suspicious activity, take action against any threats, and keep you protected. Our Network Operation Center has alerts setup for any questionable traffic and has a plan in place for an intrusion or cyber-attack.

All data on our internal network is stored behind multiple layers of authentication and firewall technology. We also do regular testing to make sure our network is protected.

At TWN, we enforce the use of strong passwords and utilize 256-bit encryption for remote access to the internal network.

Additionally, we don’t store any user payment information onsite. This data is stored by one of the largest payment processors, a third-party vendor. This ensures that your personal information remains secure.


A cyber-attack, scam, or phishing email could end up costing you time and money.

According to Robin Purdes, our IT Infrastructure Manager, “If one hacker gets your information, they could ruin your life by emptying your bank accounts, destroying your credit, and taking up your time to deal with the issue. It can take years to recover from a single cyber-attack.”


  • Be cautious of all unsolicited emails, social media posts, etc. Remember, if you click it, you could become the next person to be victimized by a cyber-attack.
  • Never enter your credentials or banking account information into any emails or links from emails unless you know they are from a trusted source.
  • Never use the same password for all your personal accounts.

During National Cybersecurity Awareness Month, take some extra time to evaluate your personal cybersecurity practices and rest assured that TWN is committed to keeping you safe!

For secure, high-speed fiber internet, visit or call 833-727-5563 to sign up for service or to sign the Underground Agreement today.


*Services provided by TWN Communications. Not available in all areas. Restrictions, terms and conditions apply. Taxes, regulatory, surcharges and other charges are applicable. A one-time line connection fee of $199.00 may be applicable for internet service. This non-refundable fee will be applied after network construction has been completed in your area. Call for details or visit for additional information and terms and conditions of services. Residential customers on qualifying internet plans will receive download/upload speeds of 25.0 Mbps to 1.0 Gbps, per respective plan. A 30-day notice is required to cancel service.

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