Exciting news! As the fiber broadband project continues to move forward, construction is now underway in the Servia area.

With main line construction in full swing, residents and businesses in this zone could be enjoying fast, reliable fiber internet from TWN Communications as soon as this spring. The newest area that will be providing fiber-to-the-home, Servia will join seven other fiber-ready zones in HREMC’s service territory.

Currently, TWN crews are braving the winter elements to build out the fiber backbone in Servia. This process includes installing T4 fiber lines. These are usually in the air and run parallel to co-op utility lines. T4 fiber is miles and miles long and creates a ring to connect Optical Distribution Networks.

Next, crews will continue to build the network foundation by distributing, hanging, and burying aerial or underground fiber lines. These lines establish a physical point-to-point internet connection that can transmit data at fast speeds.

While it is TWN’s goal for construction to keep moving in a timely manner, weather does have an impact on progress. Poor weather conditions, such as extreme cold, snow, and frozen ground, can affect the project timeline.

Once construction on the fiber backbone is complete, crews will begin running fiber lines to individual properties.

Bringing fiber-to-the-home is a four-step process:

  • Step 1 – Sign the Underground Agreement to give crews permission to prepare your property for fiber service with no obligation to purchase.
  • Step 2 – TWN crews visit your property to mark the fiber path to your home.
  • Step 3 – A fiber drop is placed at your location and equipment is installed.
  • Step 4 – Once you are officially fiber-ready, sign up for service and select your plan.

To learn more about the connection process, please visit twncomm.com/2022/10/13/worth-the-wait/. You can also monitor the progress of construction in your area at twncomm.com/heartland-service-map/.

The benefits of high-speed connectivity are endless. Not only is fiber internet from TWN fast and unlimited, but it’s also affordable and secure. TWN fiber internet features sustained and symmetrical speeds up to 1 Gbps* for residential customers and even faster speeds for businesses.

A dependable connection makes working from home, e-learning, online shopping, and streaming easier. In today’s digital world, the convenience of fiber connectivity simply can’t be beaten!

Are you ready for a better internet experience? For HREMC members in the Servia area, now is the time to take the first step toward the fastest, most reliable internet available. Visit twncomm.com/heartland or call 833-727-5563 to sign the Underground Agreement today, so crews can prepare your home for fiber service.

If you’re already in a fiber-ready zone, check availability at twncomm.com/get-started/ and choose the plan that’s right for you.

Fiber internet is the future. The time to sign up is now!


*Services provided by TWN Communications. Not available in all areas. Restrictions, terms and conditions apply. Learn more at twncomm.com/terms-conditions. Taxes, regulatory, surcharges and other charges are applicable. Internet service: Customers on qualifying internet plans will receive download/upload speeds of 25.0 Mbps to 1.0 Gbps, per respective plan. A 30-day notice is required to cancel service. A one-time line connection fee of $199.99 may be applicable for internet service. This non-refundable fee will be applied after network construction has been completed in your area.

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